Salesforce.com plans a new research division, based on RelateIQ acquisition


Today, Salesforce.com announced it was acquiring “relationship-intelligence” company RelateIQ. Soon, Salesforce will use the acquisition to create a new research-and-development division, likely ca…

Source: venturebeat.com

And on the data front, Salesforce has acknowledged shortcomings. Pointing the RelateIQ team at the task of making the most of existing data from email, phone calls, and other sources should bring Salesforce up to snuff and possibly give it a lead over competitors like Oracle and Microsoft.

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