“No one goes to a bank anymore,” Anil Cheriyan, CIO at SunTrust told me recently. “Very few people actually visit a bank branch. They need access to their financial information when they need it, whenever and however they need it. We are responding with a mobile-first, customer-first approach, providing a […]
Today, it is one of the largest banking organizations in the U.S. Under the leadership of William H. Rogers, Jr., CEO since June 2011, it has embarked on a new strategic thrust, focusing on three priorities: Optimizing the balance sheet and business mix; deepening customer relationships; and improving efficiency.