See on Scoop.it – Data Nerd’s Corner
Social media monitoring is the process of identifying and assessing what is being said about a company, individual, product or brand.
Carla Gentry CSPO‘s insight:
Source: Top Ten Review (price range from $1,500/month to $90/month).
However, once companies license social media software:
34% say they are “happy” and “couldn’t have made a better decision”60% say they are “ok” but “if something better came along they’d consider it”6% are “frustrated” and “are looking to make a switch”
See on barnraisersllc.com
Analytical-Solution 